AI for operations, admin & planning

The course will be made available from Monday 9/3/26 until Friday 13/3/2026

What: 1 hour of video lessons + up to 1 hour hands on exercises and use cases.
When: Monday 9/3/26 - Friday 13/3/2026 (learn at your own pace) + live session on Friday 13 March 13:00 CET
Course lead: Kateřina Švidrnochová
Guest expert: Tea Mustać
Workshop coordinator: Valentina Lazzarini (v.lazzarini@polisync.org)

Course description

This course empowers nonprofit professionals to transform their internal operations using AI tools tailored to their existing digital ecosystems. Whether working with Google Workspace, Microsoft 365, or other platforms, participants will learn to build an integrated AI toolkit that streamlines administrative tasks, enhances team collaboration, and frees up time for mission-critical work.

Using the "organizational house" framework, participants will understand how to layer AI tools from data management (foundation) through to automation (top floor). The module emphasizes practical, immediately applicable solutions for common nonprofit challenges: managing meetings efficiently, processing documents quickly, maintaining donor communications at scale, and tracking organizational data effectively.

Key focus areas include selecting GDPR-compliant tools appropriate for your region and budget, creating sustainable workflows that your entire team can adopt, and building systems that grow with your organization. By the end, participants will have a clear roadmap for implementing AI tools that respect data privacy, integrate with existing systems, and deliver measurable time savings. The module acknowledges that one size doesn't fit all – every tool shown has alternatives, and participants will learn the principles behind tool selection rather than just specific applications.

Read the full syllabus below for more details on the course.

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